@import"https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&display=swap";*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}:root{--sidebar-w: 230px;--brand: #111d43;--brand-mid: #1a2d60;--accent: #4f6fff;--accent-soft: #eef1ff;--green: #12b76a;--green-soft: #dcfce7;--amber: #f59e0b;--amber-soft: #fef3c7;--red: #ef4444;--red-soft: #fee2e2;--purple: #8b5cf6;--purple-soft: #ede9fe;--surface: #f4f6fb;--card: #ffffff;--border: #e8eaf0;--text-1: #0f172a;--text-2: #475569;--text-3: #94a3b8;--radius: 12px;--radius-sm: 8px}body{font-family:Inter,-apple-system,sans-serif;background:var(--surface);color:var(--text-1);font-size:14px;line-height:1.5;overflow-x:hidden}#loginScreen{min-height:100vh;display:flex;align-items:center;justify-content:center;background:linear-gradient(145deg,#0b1530,#111d43 55%,#0f2060);position:relative;overflow:hidden;padding:20px}#loginScreen:before{content:"";position:absolute;width:600px;height:600px;border-radius:50%;background:radial-gradient(circle,rgba(79,111,255,.12) 0%,transparent 70%);top:-100px;right:-100px;pointer-events:none}#loginScreen:after{content:"";position:absolute;width:400px;height:400px;border-radius:50%;background:radial-gradient(circle,rgba(139,92,246,.08) 0%,transparent 70%);bottom:-80px;left:-80px;pointer-events:none}.login-card{background:#fff;border-radius:20px;padding:40px 36px 36px;width:100%;max-width:420px;position:relative;z-index:2;box-shadow:0 24px 80px #00000047}.login-brand{display:flex;align-items:center;gap:12px;margin-bottom:30px;padding-bottom:24px;border-bottom:1.5px solid #f1f5f9}.login-logo-img{width:48px;height:48px;object-fit:contain;flex-shrink:0;border-radius:10px}.login-logo-fallback{width:48px;height:48px;border-radius:10px;background:var(--brand);display:none;align-items:center;justify-content:center;color:#fff;font-weight:800;font-size:16px;flex-shrink:0}.login-brand-text{flex:1}.login-brand-name{font-size:16px;font-weight:700;color:var(--brand);letter-spacing:-.3px}.login-brand-sub{font-size:11px;color:var(--text-3);margin-top:1px}.live-pill{display:flex;align-items:center;gap:5px;background:#f0fdf4;border:1px solid #bbf7d0;color:#15803d;padding:3px 10px;border-radius:20px;font-size:11px;font-weight:600;white-space:nowrap}.live-dot{width:6px;height:6px;background:#22c55e;border-radius:50%;animation:pulse-dot 2s infinite}@keyframes pulse-dot{0%,to{opacity:1}50%{opacity:.4}}.login-title{font-size:22px;font-weight:700;color:var(--text-1);letter-spacing:-.5px;margin-bottom:4px}.login-sub{font-size:13px;color:var(--text-2);margin-bottom:26px}.field-group{margin-bottom:16px}.field-label{display:block;font-size:12px;font-weight:600;color:var(--text-2);margin-bottom:6px}.field-wrap{position:relative}.field-icon{position:absolute;left:13px;top:50%;transform:translateY(-50%);color:var(--text-3);font-size:15px}.field-input{width:100%;height:44px;padding:0 14px 0 40px;border:1.5px solid var(--border);border-radius:var(--radius-sm);font-size:14px;font-family:inherit;outline:none;transition:all .15s;color:var(--text-1);background:#f8fafc}.field-input:focus{border-color:var(--accent);background:#fff;box-shadow:0 0 0 3px #4f6fff1f}.btn-signin{width:100%;height:46px;background:var(--brand);color:#fff;border:none;border-radius:var(--radius-sm);font-size:14px;font-weight:600;cursor:pointer;font-family:inherit;display:flex;align-items:center;justify-content:center;gap:8px;transition:all .15s;margin-top:22px}.btn-signin:hover{background:var(--brand-mid);transform:translateY(-1px);box-shadow:0 6px 20px #111d434d}.security-row{display:flex;align-items:center;justify-content:center;gap:5px;margin-top:16px}.security-row span{font-size:11px;color:var(--text-3)}.login-error{color:var(--red);font-size:12px;margin-top:10px;display:none;padding:9px 12px;background:var(--red-soft);border-radius:var(--radius-sm);border-left:3px solid var(--red)}#appScreen{display:none;min-height:100vh}.app-layout{display:flex;min-height:100vh}.sidebar{width:var(--sidebar-w);background:var(--brand);display:flex;flex-direction:column;position:fixed;top:0;left:0;bottom:0;z-index:100;transition:transform .3s ease}.sidebar-logo{padding:20px 18px 16px;display:flex;align-items:center;gap:10px;border-bottom:1px solid rgba(255,255,255,.08)}.sidebar-logo-img{width:36px;height:36px;object-fit:contain;flex-shrink:0;border-radius:8px}.sidebar-logo-fallback{width:36px;height:36px;border-radius:8px;background:#ffffff26;border:1px solid rgba(255,255,255,.2);display:none;align-items:center;justify-content:center;color:#fff;font-weight:800;font-size:13px;flex-shrink:0}.sidebar-brand-name{font-size:14px;font-weight:700;color:#fff;letter-spacing:-.2px}.sidebar-brand-sub{font-size:10px;color:#ffffff73;margin-top:1px}.sidebar-section{padding:16px 12px 8px}.sidebar-section-label{font-size:10px;font-weight:600;color:#ffffff59;text-transform:uppercase;letter-spacing:.8px;padding:0 6px;margin-bottom:4px}.nav-item{display:flex;align-items:center;gap:10px;padding:9px 10px;border-radius:8px;cursor:pointer;color:#fff9;font-size:13px;font-weight:500;transition:all 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rgba(18,183,106,.2)}.avail-pill.offline{background:#ef44381f;color:#fca5a5;border:1px solid rgba(239,68,56,.18)}.avail-pill-left{display:flex;align-items:center;gap:7px}.avail-dot{width:7px;height:7px;border-radius:50%;flex-shrink:0}.avail-pill.online .avail-dot{background:#22c55e;box-shadow:0 0 6px #22c55e80;animation:pulse-dot 2s infinite}.avail-pill.offline .avail-dot{background:#ef4444}.avail-toggle-label{font-size:10px;opacity:.6}.agent-row{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:8px;cursor:pointer;transition:background .15s}.agent-row:hover{background:#ffffff12}.agent-avatar{width:30px;height:30px;border-radius:50%;background:#ffffff26;border:1.5px solid rgba(255,255,255,.25);display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;color:#fff;flex-shrink:0}.agent-name{font-size:12px;color:#fffc;font-weight:500}.agent-role{font-size:10px;color:#fff6}.btn-logout{display:flex;align-items:center;gap:8px;padding:8px 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.15s;flex-shrink:0}.topbar-icon-btn:hover{background:var(--surface)}.sidebar-overlay{display:none;position:fixed;top:0;right:0;bottom:0;left:0;background:#0f172a66;z-index:99}.sidebar-overlay.show{display:block}.page{padding:24px}.page-header{display:flex;align-items:flex-start;justify-content:space-between;margin-bottom:22px;gap:12px;flex-wrap:wrap}.page-heading{font-size:20px;font-weight:700;color:var(--text-1);letter-spacing:-.4px}.page-sub{font-size:13px;color:var(--text-3);margin-top:2px}.stats-row{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:24px}.stat-card{background:var(--card);border-radius:var(--radius);padding:20px;border:1px solid var(--border);overflow:hidden;transition:box-shadow .2s,transform .2s}.stat-card:hover{box-shadow:0 4px 20px 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.15s;white-space:nowrap}.btn-view:hover{background:#eef1ff;color:var(--accent);border-color:#c7d2ff}.pagination{display:flex;align-items:center;justify-content:space-between;padding:12px 20px;border-top:1px solid var(--border);background:#fafbfc;flex-wrap:wrap;gap:8px}.page-left{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--text-3)}.page-left select{padding:4px 8px;border:1px solid var(--border);border-radius:6px;font-size:12px;font-family:inherit;outline:none;color:var(--text-2)}.page-btns{display:flex;align-items:center;gap:3px;flex-wrap:wrap}.pg-btn{width:30px;height:30px;border-radius:6px;border:1px solid var(--border);background:#fff;font-size:12px;font-weight:500;color:var(--text-2);cursor:pointer;font-family:inherit;display:flex;align-items:center;justify-content:center;transition:all .12s}.pg-btn:hover:not(:disabled){border-color:var(--accent);color:var(--accent);background:var(--accent-soft)}.pg-btn.active{background:var(--brand);color:#fff;border-color:var(--brand)}.pg-btn:disabled{opacity:.35;cursor:not-allowed}.right-col{display:flex;flex-direction:column;gap:16px}.panel{background:var(--card);border-radius:var(--radius);border:1px solid var(--border);overflow:hidden}.panel-header{padding:14px 16px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between}.panel-title{font-size:13px;font-weight:700;color:var(--text-1)}.panel-link{font-size:11px;color:var(--accent);font-weight:600;cursor:pointer}.activity-list{padding:4px 0}.activity-item{display:flex;align-items:flex-start;gap:10px;padding:10px 16px;border-bottom:1px solid #f8f9fb;transition:background 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slideUp{0%{opacity:0;transform:translateY(18px)}to{opacity:1;transform:translateY(0)}}.modal-head{padding:18px 22px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;background:#fafbfc}.modal-visitor{display:flex;align-items:center;gap:12px}.modal-avatar{width:40px;height:40px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:14px;font-weight:700;color:#fff;flex-shrink:0}.modal-vis-name{font-size:15px;font-weight:700;color:var(--text-1)}.modal-vis-meta{font-size:12px;color:var(--text-3);margin-top:1px}.modal-vis-phone{font-size:11px;color:var(--text-2);margin-top:2px}.modal-actions{display:flex;align-items:center;gap:8px}.btn-end{padding:7px 14px;background:var(--red-soft);color:var(--red);border:1px solid #fecaca;border-radius:6px;font-size:12px;font-weight:600;cursor:pointer;font-family:inherit;transition:all .15s}.btn-end:hover{background:var(--red);color:#fff}.btn-close-m{width:32px;height:32px;border-radius:6px;border:1px solid var(--border);background:#fff;color:var(--text-2);font-size:16px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:background .15s}.btn-close-m:hover{background:var(--surface)}.modal-messages{flex:1;overflow-y:auto;padding:20px 22px;display:flex;flex-direction:column;gap:14px}.msg-row{display:flex;flex-direction:column}.msg-row.agent{align-items:flex-end}.msg-meta{font-size:11px;color:var(--text-3);margin-bottom:4px}.msg-bubble{max-width:70%;padding:10px 14px;font-size:13px;line-height:1.55;border-radius:12px}.msg-row.visitor .msg-bubble{background:var(--surface);border:1px solid var(--border);border-bottom-left-radius:3px}.msg-row.agent .msg-bubble{background:var(--brand);color:#fff;border-bottom-right-radius:3px}.modal-footer{padding:16px 22px;border-top:1px solid var(--border);background:#fafbfc}.reply-label{font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.6px;color:var(--text-3);margin-bottom:8px}.reply-row{display:flex;gap:8px;align-items:flex-end}.reply-ta{flex:1;padding:10px 12px;min-width:0;border:1.5px solid var(--border);border-radius:8px;font-size:13px;font-family:inherit;resize:none;min-height:40px;max-height:120px;outline:none;transition:border-color .15s}.reply-ta:focus{border-color:var(--accent);box-shadow:0 0 0 3px #4f6fff1a}.btn-send{padding:10px 18px;background:var(--brand);color:#fff;border:none;border-radius:8px;font-size:13px;font-weight:600;cursor:pointer;font-family:inherit;display:flex;align-items:center;gap:6px;transition:background .15s;white-space:nowrap}.btn-send:hover{background:var(--brand-mid)}.btn-send:disabled{opacity:.5;cursor:not-allowed}.toast{position:fixed;bottom:24px;right:24px;z-index:999;background:var(--text-1);color:#fff;padding:12px 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#00000040}.main{margin-left:0}.hamburger{display:flex}.search-bar{width:160px}.right-col{grid-template-columns:1fr}.page{padding:16px}.col-agent,.col-date{display:none}.stats-row{grid-template-columns:repeat(2,1fr);gap:12px}}@media (max-width: 480px){.login-card{padding:28px 20px 24px}.stats-row{grid-template-columns:1fr 1fr;gap:10px}.stat-num{font-size:22px}.search-bar{display:none}.page{padding:12px}}